C
Cristoph Berane
The new GraphQL API (https://public-api.taskworld.com/introduction/welcome) does not support any file uploads.
For a better/deeper integration it is crucial to allow automatic file attachment uploads from let's say an "internal support form".
Our use case:
  • We have an "Intranet Support Form"
  • The user may define criticality (asap vs. in the next weeks), add a ticket-title, description, some attachments
  • when submitting, we want the task to be created with all relevant information
Workaround for now:
  • Create the task with all details, except the attachments
  • Send an e-mail to it department with the link to the created task and the attachments
  • an employee adds the missing files manually
-> This works as expected, but if one misses to attach the files, they would be missing in the task.
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